We're Here To Help
Whether you're having trouble with your PC, smart home, internet, or security system — our team is ready to assist.
How to Get Support
Choose the support option that works best for you.
Phone Support
Call us at (208) 494-1634 during business hours for immediate assistance with your tech issues.
Email Support
Send us a detailed description of your issue at info@calibertech.net and we'll respond within one business day.
Remote Support
For many software and configuration issues, we can connect to your computer remotely and fix problems without a visit.
On-Site Service
For hardware issues, installations, and problems that need hands-on attention, we'll come to your home or business.
Save Up To 72% With a Support Plan
Our deductible-based plans start at just $14.99/mo and slash your service call costs. A typical 1.5-hour job drops from $222 to as low as $62 for Platinum members.
How It Works
Getting help from Caliber Technologies is simple.
Contact us
Call, email, or fill out our contact form to describe what you need help with.
We assess the issue
Our team will evaluate the problem and recommend the best approach — whether that's remote support, an on-site visit, or a shop repair.
We fix it
Our experienced technicians resolve your issue quickly and professionally, with clear communication every step of the way.
Support FAQs
Quick answers to common support questions.
We're available Monday through Friday, 9AM to 5PM. For Platinum plan members, emergency support is available outside normal hours.
Phone calls are answered during business hours. Emails are typically responded to within one business day. On-site visits are usually scheduled within 24-48 hours.
We serve Grangeville and surrounding communities throughout the Idaho County region. Contact us to confirm service in your area.
No! We serve all customers at our standard retail rate ($125 service call + $65/hr). However, our Silver, Gold, and Platinum support plans dramatically reduce your costs — with deductibles as low as $25 and hourly rates as low as $25/hr.
Without a plan, a standard service call is $125 plus $65/hr. With a support plan, you pay a reduced deductible ($25–$75) plus a discounted hourly rate ($25–$45/hr). A typical 1.5-hour job costs $222.50 at retail but only $62.50 for Platinum members — a 72% savings.
Need help right now?
Don't wait — call us or fill out our contact form and we'll get back to you as soon as possible.